Privacy Policy for E‑Z Tours — Ghana Tour Packages

Effective Date: July 10, 2025

1. Introduction

Welcome to E‑Z Tours (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at https://e‑ztours.com and book travel services related to our Ghana tour packages.

By using our services or submitting your personal data (e.g., through booking, inquiries, or communication channels), you agree to the practices described in this Privacy Policy.

2. Information We Collect

Identity & Contact Information
We collect your name, date of birth, passport or ID number, nationality, mailing address, email address, and phone number for travel documentation and booking purposes.

Travel Documents & Booking Details
Required information includes a valid U.S. passport (valid through at least September 2026) and visa status, which are necessary for travel to Ghana E-Z Tours.

Payment Information
We process deposits (e.g., non-refundable USD 500) and final payments (due by December 15, 2025), including any payment method details and related 3% credit/debit card surcharge E-Z Tours.

Communication and Usage Data
We may collect correspondence (e.g., emails, calls), preferences, and website usage metrics (e.g., IP addresses, cookies, browsing behavior).

3. How We Use Your Information

Booking & Travel Coordination
To confirm reservations, schedule tours, manage travel documents, and ensure smooth logistical arrangements.

Payment Processing
To collect initial deposits and final payments, including installment tracking and surcharge application E-Z Tours.

Legal & Regulatory Compliance
To verify required documents (passport validity, visa eligibility), and comply with travel and governmental requirements E-Z Tours.

Customer Support & Updates
To send confirmations, reminders (e.g., payment deadlines, travel alerts), respond to inquiries, and deliver important updates.

Improving Services
To analyze trends, enhance user experience, and optimize website and service offerings.

4. How We Share Your Information

Vendors and Service Providers
With trusted partners (e.g., payment processors, local transport, guide services) strictly for tour-related operations.

Government Authorities
When required (e.g., Ghanaian or U.S. consular authorities), to comply with legal or immigration obligations.

Legal Requirements
If necessary, to comply with court orders, litigation, or as mandated by law.

5. Cookies and Tracking Technologies

We use cookies and similar tools to improve navigation, remember user preferences, and collect aggregated usage data. You can choose to disable cookies via your browser settings, but this may affect certain website features or functionality.

6. Data Retention

We retain your personal data only as long as necessary:

For booking and travel coordination and related regulatory requirements.

For audit, recordkeeping, or legal compliance.

Afterward, data may be securely archived or deleted in line with applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

Accessing or correcting your information.

Requesting deletion or limiting use.

Objecting to certain processing activities.

To exercise these rights, contact our Privacy or Customer Service team via the contact details below.

8. Data Security

We maintain reasonable safeguards—such as encryption, access controls, and regular security monitoring—to protect your information from unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective upon posting on our website. We recommend reviewing it periodically. Your continued use of our services post-update constitutes acceptance of revised terms.

10. Contact Us

For questions, concerns, or to exercise your data rights, please contact:

E‑Z Tours
Website: https://e‑ztours.com