E-Z Tours — Senegal Tour Package

Privacy Policy

Effective Date: August 15, 2025

1. Introduction

Welcome to E-Z Tours (“we,” “us,” or “our”). We are committed to safeguarding your privacy and personal data when you use our website at e-ztours.com and participate in our Senegal tour packages. This Privacy Policy outlines how we collect, use, share, and protect your information.

By accessing our site or booking a tour, you consent to the practices described below.

2. Information We Collect

We may collect the following categories of personal data:

Identity & Contact Information
Full name, email address, mailing address, and phone number—used to manage bookings and communicate effectively with you.

Travel Documentation
Passport details (specifically a valid U.S. passport with at least six months' validity beyond travel, not expiring before October 2026) e-ztours.com, and visa status as required.

Payment Details
Information necessary to process payments, such as credit/debit card information, including application of the non-refundable $300 deposit and any applicable 3% surcharge e-ztours.com.

Booking and Payment Tracking
Records of your payment schedule (deposits due immediately; subsequent installments on October 15, November 20, January 20; final payment by February 20, 2026—with a $150 late fee if delayed) e-ztours.com, and any cancellation notices.

Communications and Usage Data
Emails, phone correspondence, site usage data (e.g., IP addresses, device/browser information, cookies).

3. How We Use Your Information

Your personal data is used to:

Facilitate Tour Bookings
Confirm reservations, validate travel documents, and manage logistics.

Process Payments
Handle deposits, installment payments, late fees, and enforce reservation cancellation policies (e.g., automatic cancellation if payment not received by February 25, 2026) e-ztours.com.

Communicate Important Information
Send confirmations, payment reminders, deadlines, updates, and responses to inquiries.

Enhance Service Delivery
Monitor trends and improve the booking process and customer experience.

Compliance and Legal Obligations
Ensure adherence to travel requirements, immigration policies, and internal policies.

4. Sharing Your Information

We may share your personal information with:

Third-Party Service Providers
Entities like payment processors, local guides, accommodations, or travel partners—exclusively to fulfill tour-related services.

Government & Legal Authorities
When necessary for validation or to comply with legal obligations (e.g., visa processes, passport checks).

In Legal or Critical Circumstances
If required by law to prevent fraud, address security issues, or respond to legal proceedings.

We do not sell or lease your personal data to unrelated third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance website functionality and user experience (e.g., remembering preferences, improving navigation, collecting anonymous usage analytics). You may disable cookies in your browser, though this may affect site behavior.

6. Data Retention

We retain your personal data only as long as needed for:

Tour planning and execution.

Compliance with regulatory and recordkeeping requirements.

Once these purposes are fulfilled, your data will be deleted or securely archived in line with applicable laws.

7. Your Rights

Depending on your jurisdiction, you may have rights such as:

Accessing or correcting your personal data.

Requesting deletion or restriction of data processing.

Objecting to certain uses of your data.

To exercise any rights, contact our Privacy or Customer Service team (see “Contact Us” below).

8. Data Security

We implement measures—including encryption, access controls, and secure storage—to protect your data from unauthorized access, disclosure, or misuse.

9. Changes to This Privacy Policy

We reserve the right to update this policy. Changes become effective upon posting on our website. Please review periodically. Continued use of our services following updates means you accept the revised terms.

10. Contact Us

For any questions, privacy concerns, or to exercise your data rights, please reach out:

E-Z Tours
Website: e-ztours.com